After graduating in 2015 from a local Hong Kong university with a Higher Diploma in Land Surveying and Geomatics, Desmond worked as a Sales Consultant before joining W. E. Cox Claims Group in the Autumn of 2015 as a Claims Assistant.
Being responsible for Credit Control within CEEMIS Far East, Desmond showcased his interpersonal skills and keen eye for detail when dealing with clients and agents alike. His ability to process instructions and information quickly and accurately culminated in Desmond’s promotion to the position of Claims Adjuster in the summer of 2017.
Desmond is responsible for recording, arranging, coordinating, investigating and adjusting marine cargo claims assessments and manages a high-volume case load for a variety of regional and global insurers.
Desmond is a proficient communicator in Cantonese, Mandarin and English and is building good relationships with our global clients and developing a close rapport with our worldwide survey agents.